Things go wrong. This is something that we can try to control, anticipate an plan for. But ultimately we will fail and we won’t be prepared for it. If we consider the amount of interactions we have, the amount of changes by so many people, and the limited amount of resources we have, it should be clear that if we don’t hit some bumps, we’re just going too slow. One thing that we can do though, is to better handle problems after they happen with a good postmortem culture.
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