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Thoughts on Designing Automation

kevinrkuhl.com

Automations are great. It’s pretty cool to explore building them. And it’s exhillarating when it works. This is the appeal behind Factorio, a game entirely about building and optimizing supply chains. It’s addictive watching your expanding world of conveyor belts, resource extraction, and processing facilities. Building the POSSE script for this website has felt similar. It’s easier than ever for workers in the knowledge economy to build automation into their workflows. As knowledge workers, we often build automations to save time, but without intentional design we inadvertently build systems that make demands on us. When you propose some kind of automation, people will respond to it based on how that system can be deployed in a context where it’s used to accelerate and coordinate work. This post is a call to consider the human element when we’re building and promoting automation.

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