Why Banks Cannot Automate Their Way to Zero Headcount
Banks keep mistaking automation for architecture. Here's why fungibility beats dark factory thinking and what actually stops headcount from scaling.
At Monzo, we’re building a banking system from scratch. Our systems must be available 24x7 no matter what happens, scalable to hundreds of millions of customers around the world, and very extensible. This first post in a series about our platform explains how we’re building systems to meet these demands using modern, open-source technology.
Banks keep mistaking automation for architecture. Here's why fungibility beats dark factory thinking and what actually stops headcount from scaling.
I’m a Platform Engineer at Monzo since August 2018 and a recentconversation made me think of all the things I’ve learned over the last 4 shortmonths. I wante...